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MALL-KEFU: 根据 review 完善客服相关实现

puhui999 1 年間 前
コミット
4ce2be724e

+ 4 - 1
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/admin/kefu/KeFuMessageController.java

@@ -1,5 +1,6 @@
 package cn.iocoder.yudao.module.promotion.controller.admin.kefu;
 
+import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
 import cn.iocoder.yudao.framework.common.pojo.CommonResult;
 import cn.iocoder.yudao.framework.common.pojo.PageResult;
 import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
@@ -18,6 +19,7 @@ import org.springframework.validation.annotation.Validated;
 import org.springframework.web.bind.annotation.*;
 
 import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success;
+import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId;
 
 @Tag(name = "管理后台 - 客服消息")
 @RestController
@@ -32,6 +34,7 @@ public class KeFuMessageController {
     @Operation(summary = "发送客服消息")
     @PreAuthorize("@ss.hasPermission('promotion:kefu-message:send')")
     public CommonResult<Long> createKefuMessage(@Valid @RequestBody KeFuMessageSendReqVO sendReqVO) {
+        sendReqVO.setSenderId(getLoginUserId()).setSenderType(UserTypeEnum.ADMIN.getValue()); // 设置用户编号和类型
         return success(messageService.sendKefuMessage(sendReqVO));
     }
 
@@ -40,7 +43,7 @@ public class KeFuMessageController {
     @Parameter(name = "conversationId", description = "会话编号", required = true)
     @PreAuthorize("@ss.hasPermission('promotion:kefu-message:update')")
     public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) {
-        messageService.updateKefuMessageReadStatus(conversationId);
+        messageService.updateKefuMessageReadStatus(conversationId, getLoginUserId(), UserTypeEnum.ADMIN.getValue());
         return success(true);
     }
 

+ 7 - 25
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/admin/kefu/vo/message/KeFuMessageSendReqVO.java

@@ -9,37 +9,19 @@ import lombok.Data;
 @Data
 public class KeFuMessageSendReqVO {
 
-    // TODO @puhui999:貌似字段多了;1)id 不用;2)senderId、senderType 不用;3)receiverId、receiverType 也不用;原因可以想下哈
-
-    @Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202")
-    private Long id;
-
     @Schema(description = "会话编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "12580")
     @NotNull(message = "会话编号不能为空")
     private Long conversationId;
 
-    @Schema(description = "发送人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571")
-    @NotNull(message = "发送人编号不能为空")
-    private Long senderId;
-
-    @Schema(description = "发送人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")
-    @NotNull(message = "发送人类型不能为空")
-    private Integer senderType;
-
-    @Schema(description = "接收人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "29124")
-    @NotNull(message = "接收人编号不能为空")
-    private Long receiverId;
-
-    @Schema(description = "接收人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "2")
-    @NotNull(message = "接收人类型不能为空")
-    private Integer receiverType;
-
-    @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")
-    @NotNull(message = "消息类型不能为空")
-    private Integer contentType;
-
     @Schema(description = "消息", requiredMode = Schema.RequiredMode.REQUIRED)
     @NotEmpty(message = "消息不能为空")
     private String content;
 
+    // ========== 后端设置的参数,前端无需传递 ==========
+
+    @Schema(description = "发送人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571", hidden = true)
+    private Long senderId;
+    @Schema(description = "发送人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1", hidden = true)
+    private Integer senderType;
+
 }

+ 1 - 2
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/app/kefu/AppKeFuMessageController.java

@@ -43,8 +43,7 @@ public class AppKeFuMessageController {
     @Parameter(name = "conversationId", description = "会话编号", required = true)
     @PreAuthenticated
     public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) {
-        // TODO @puhui999:需要传递 userId;万一用户模拟一个 conversationId
-        kefuMessageService.updateKefuMessageReadStatus(conversationId);
+        kefuMessageService.updateKefuMessageReadStatus(conversationId, getLoginUserId(), UserTypeEnum.MEMBER.getValue());
         return success(true);
     }
 

+ 0 - 4
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/app/kefu/vo/message/AppKeFuMessageSendReqVO.java

@@ -9,10 +9,6 @@ import lombok.Data;
 @Data
 public class AppKeFuMessageSendReqVO {
 
-    // TODO @puhui999:应该没有传递编号哈
-    @Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202")
-    private Long id;
-
     @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")
     @NotNull(message = "消息类型不能为空")
     private Integer contentType;

+ 4 - 8
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/dal/mysql/kefu/KeFuConversationMapper.java

@@ -22,18 +22,14 @@ public interface KeFuConversationMapper extends BaseMapperX<KeFuConversationDO>
                 .orderByDesc(KeFuConversationDO::getCreateTime));
     }
 
-    // TODO @puhui999:这个不用单独搞个方法哈。Service 直接 new 一个对象,然后调用 update 方法。
-    default void updateAdminUnreadMessageCountWithZero(Long id) {
+    default void updateAdminUnreadMessageCountIncrement(Long id) {
         update(new LambdaUpdateWrapper<KeFuConversationDO>()
                 .eq(KeFuConversationDO::getId, id)
-                .set(KeFuConversationDO::getAdminUnreadMessageCount, 0));
+                .setSql("admin_unread_message_count = admin_unread_message_count + 1"));
     }
 
-    // TODO @puhui999:改成 updateAdminUnreadMessageCountIncrement 增加
-    default void updateAdminUnreadMessageCount(Long id) {
-        update(new LambdaUpdateWrapper<KeFuConversationDO>()
-                .eq(KeFuConversationDO::getId, id)
-                .setSql("admin_unread_message_count = admin_unread_message_count + 1"));
+    default KeFuConversationDO selectByUserId(Long userId){
+        return selectOne(KeFuConversationDO::getUserId, userId);
     }
 
 }

+ 7 - 7
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuConversationServiceImpl.java

@@ -56,20 +56,21 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
 
         // 2.1 更新管理员未读消息数
         if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType())) {
-            conversationMapper.updateAdminUnreadMessageCount(kefuMessage.getConversationId());
+            conversationMapper.updateAdminUnreadMessageCountIncrement(kefuMessage.getConversationId());
         }
         // 2.2 会员用户发送消息时,如果管理员删除过会话则进行恢复
-        // TODO @puhui999:其实不用判断用户类型;只要be已删除,就恢复!
-        if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType())
-                && Boolean.TRUE.equals(conversation.getAdminDeleted())) {
+        if (Boolean.TRUE.equals(conversation.getAdminDeleted())) {
             updateConversationAdminDeleted(kefuMessage.getConversationId(), Boolean.FALSE);
         }
     }
 
     @Override
     public void updateAdminUnreadMessageCountWithZero(Long id) {
+        // 校验存在
         validateKefuConversationExists(id);
-        conversationMapper.updateAdminUnreadMessageCountWithZero(id);
+        
+        // 管理员未读消息数归零
+        conversationMapper.updateById(new KeFuConversationDO().setId(id).setAdminUnreadMessageCount(0));
     }
 
     @Override
@@ -107,8 +108,7 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
 
     @Override
     public KeFuConversationDO getConversationByUserId(Long userId) {
-        // TODO @puhui999:service 不写 dao 的逻辑哈
-        return conversationMapper.selectOne(KeFuConversationDO::getUserId, userId);
+        return conversationMapper.selectByUserId(userId);
     }
 
 }

+ 3 - 1
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageService.java

@@ -35,8 +35,10 @@ public interface KeFuMessageService {
      * 【管理员】更新消息已读状态
      *
      * @param conversationId 会话编号
+     * @param userId         用户编号
+     * @param userType       用户类型
      */
-    void updateKefuMessageReadStatus(Long conversationId);
+    void updateKefuMessageReadStatus(Long conversationId, Long userId, Integer userType);
 
     /**
      * 获得客服消息分页

+ 13 - 6
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageServiceImpl.java

@@ -1,6 +1,7 @@
 package cn.iocoder.yudao.module.promotion.service.kefu;
 
 import cn.hutool.core.collection.CollUtil;
+import cn.hutool.core.util.ObjUtil;
 import cn.hutool.core.util.StrUtil;
 import cn.hutool.extra.spring.SpringUtil;
 import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
@@ -22,10 +23,11 @@ import org.springframework.stereotype.Service;
 import org.springframework.transaction.annotation.Transactional;
 import org.springframework.validation.annotation.Validated;
 
-import java.util.Collections;
 import java.util.List;
 
+import static cn.iocoder.yudao.framework.common.exception.util.ServiceExceptionUtil.exception;
 import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.*;
+import static cn.iocoder.yudao.module.promotion.enums.ErrorCodeConstants.KEFU_CONVERSATION_NOT_EXISTS;
 import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ;
 import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE;
 
@@ -53,18 +55,19 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
     @Transactional(rollbackFor = Exception.class)
     public Long sendKefuMessage(KeFuMessageSendReqVO sendReqVO) {
         // 1.1 校验会话是否存在
-        conversationService.validateKefuConversationExists(sendReqVO.getConversationId());
+        KeFuConversationDO conversation = conversationService.validateKefuConversationExists(sendReqVO.getConversationId());
         // 1.2 校验接收人是否存在
-        validateReceiverExist(sendReqVO.getReceiverId(), sendReqVO.getReceiverType());
+        validateReceiverExist(conversation.getUserId(), UserTypeEnum.MEMBER.getValue());
 
         // 2.1 保存消息
         KeFuMessageDO kefuMessage = BeanUtils.toBean(sendReqVO, KeFuMessageDO.class);
+        kefuMessage.setReceiverId(conversation.getUserId()).setReceiverType(UserTypeEnum.MEMBER.getValue()); // 设置接收人
         keFuMessageMapper.insert(kefuMessage);
         // 2.2 更新会话消息冗余
         conversationService.updateConversationLastMessage(kefuMessage);
 
         // 3. 发送消息
-        getSelf().sendAsyncMessage(sendReqVO.getReceiverType(), sendReqVO.getReceiverId(), kefuMessage);
+        getSelf().sendAsyncMessage(UserTypeEnum.MEMBER.getValue(), conversation.getUserId(), kefuMessage);
         return kefuMessage.getId();
     }
 
@@ -86,9 +89,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
 
     @Override
     @Transactional(rollbackFor = Exception.class)
-    public void updateKefuMessageReadStatus(Long conversationId) {
+    public void updateKefuMessageReadStatus(Long conversationId, Long userId, Integer userType) {
         // 1.1 校验会话是否存在
-        conversationService.validateKefuConversationExists(conversationId);
+        KeFuConversationDO conversation = conversationService.validateKefuConversationExists(conversationId);
+        // 1.2 如果是会员端处理已读,需要传递 userId;万一用户模拟一个 conversationId
+        if (UserTypeEnum.MEMBER.getValue().equals(userType) && ObjUtil.notEqual(conversation.getUserId(), userId)) {
+            throw exception(KEFU_CONVERSATION_NOT_EXISTS);
+        }
         // 1.2 查询会话所有的未读消息 (tips: 多个客服,一个人点了,就都点了)
         List<KeFuMessageDO> messageList = keFuMessageMapper.selectListByConversationIdAndReadStatus(conversationId, Boolean.FALSE);
         // 1.3 情况一:没有未读消息